Shipping Policy

Shipping Policy

Last Updated: 8/18/2025

At Krissy Co Designs, we are committed to delivering your order with speed, care, and transparency. Whether you're purchasing physical prints, merchandise, or digital design services, we want your experience to be seamless from checkout to delivery.

Shipping Methods & Carriers

We partner with trusted carriers such as USPS, UPS, FedEx, and DHL to ensure reliable delivery. Shipping options and estimated delivery times will be presented at checkout.

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

• International Shipping: 7–21 business days (varies by destination)

Note: Delivery times are estimates and may vary due to carrier delays, customs processing, or peak seasons.

Note: Shipping times are AFTER lead times.

International Orders

We do not currently ship Internationally.

Digital Products

For digital design services or downloadable artwork:

• Files will be delivered via email or direct download link within 24–48 hours of purchase.

• No physical shipping is required.

Processing Time

Orders are typically processed within 1–3 business days. Custom or made-to-order items may require additional time, which will be noted on the product page, typically a 2 week lead time.

Lead Time

The Lead Time for custom orders is typically 10 business days.

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Tracking

Once your order ships, you’ll receive a confirmation email with tracking information. You can monitor your shipment’s progress directly through the carrier’s website.

Address Accuracy

Please ensure your shipping address is correct at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us at [Your Support Email] within 7 days of delivery. We’ll work with the carrier to resolve the issue and ensure you receive a replacement or refund where applicable.

Would you like to include return and refund details in the same document, or keep those separate? I can also tailor this for specific product types like framed prints, apparel, or limited-edition items.